Shipping policy

We come from aviation, where punctuality is a way of life. That's how we treat your parcel too.

We deliver to all European Union countries except Cyprus and Malta.

How long it takes

• European Union countries: usually within 5 working days.

Products we don't have in stock are ordered specially for you from the producer. They need a few extra days and arrive within 7 working days.

When your parcel leaves, you get an email with the tracking number, so you can see where it is at any time. If the courier is late all the same, write to us at mihaela@krause-doggy.ro and we'll check straight away.

What it costs

• European Union countries: 10 EUR, free on orders from 75 EUR.